Our Standards
No fancy pictures or gimmicks: just quality IT Support Services for your small (or not-so-small) business; whether it is in the East Midlands, or as far away as London (or further still!), we are here to help!
I.T. Aid Europe Ltd has been successfully offering IT outsourcing, IT support and PC support to our customers for over 10 years. Our team includes expert IT support specialists who are dedicated to providing our clients with superior customer service.
We strive to provide quality and reliable support to our clients any time of the day; whether it's via email, phone or on-site support, we are always there ready to lend a helping hand!
We are so confident in our support team that we are able to provide the following guarantees:
Server Problems? Help will be on the way within 30 minutes or less
No surprise bandwidth limitations
Network Connectivity 99.9% of the time
Training
Training companies generally will offer 'the usual' prescriptive courses which are, unfortunately, treated as a day out by staff attending them.
Our philosophy is different.
We believe that training should be relevant to the needs of the business. As a result, we offer our training courses only in specialist subject areas as this ensures the training is focused and useful.
Whether you are looking for a course on Microsoft Office, Excel, Word, or Powerpoint, we know that we will be able to offer a 1-2 day class catered for small groups.
In addition to these standard Microsoft courses, we also have Access and SQL server courses which are second to none and have evolved over many years courtesy of feedback from many organisations throughout the UK.
Our training can be on site, or your staff can attend our offices where we have a tailored training suite with the most up to date versions of the programs. (We also maintain copies of older versions of Access should these be required).
Our training courses include advice on installation techniques and Run-Time Versions; these can save your business a small fortune in licences for Microsoft Access by using the Visual Basic Run Time Environment instead.
No matter what you need assistance with or what you need professional advice on, if you give us a call then we can arrange a consultancy either at you rpremises or here at the I.T. Aid offices to guarantee your needs will be met.
For more information on our courses, please take a look here:
Training Courses (.pdf format)
Alternatively, please give us a call on 01536 747000