I.T. Aid Europe Ltd offers a number of IT support schemes including a pay as you go service and a scheme service.

IT Support

Our support is primarily Microsoft based as we are Microsoft Certified partners and all of our team have extensive experience and skills with the Microsoft product range. Our telephone support team is available during office hours although there is also an out of hours cover service which will enable you to call an expert up until 10:00 pm and at the weekend should you experience issues with your computers, network or software.

Please call for a price of a Weekend and Bank Holiday recovery solution or an IT support cover solution for when the IT guy goes away on holiday.

Disaster Recovery / Business Continuity.

I.T. Aid has developed a Disaster Recovery Action / Business Continuity plan which will enable you to see at a glance whether or not your business is ready for a disaster such as a server breakdown, a routing failure or indeed the worst of cases, a fire or flood in your building. The plan is available for download although one of our disaster recovery consultants would be more than pleased to offer you a free appraisal of you disaster recovery needs.

Are you ready for a disaster?

Every modern business and organisation needs to consider what they should do in the event of a disaster which would temporarily or even permanently disrupt their day to day computing operations.

Disasters are not always necessarily related to fires and floods but could come about simply through poor systems maintenance, hardware failure, inadvertent deletion of files by inexperienced users or even malicious users with a personal grievance.

Chances are all companies are likely to have a disaster of one kind or another in their life time, from an IT point of view it’s what you do to prepare for it that counts.

We have compiled a list of the major points to consider within your disaster recovery plan and broken them down into 11 key areas. The questions in the pdf download are designed to evaluate your current disaster recovery model and will suggest what you need to do in order to ensure that you have a structured disaster recovery plan in place. Call us if you would like us to tailor a disaster recovery solution that fits the requirements of your business.

Some insurance companies insist that a disaster recovery solution is in place particularly when your business relies on Information Technology.

I.T. Aid has a great deal of experience in planning working disaster recovery solutions and has the expertise in house to ensure that your business can plan for and recover from Information Technology related disasters.

I.T. Aid has a specialist area where we hold servers ready for disaster recovery. Our full scheme includes a replication service where we regularly update your backup server so that the switchover period is minimised in the event of a catastrophic failure.

Call us for a price list and further details.